The Ring Video Doorbell is a smart home security appliance. It is a doorbell that also functions as a surveillance camera. It records any movement on your door, even when you are not home.
This Ring device uses the internet for setup and other functions. Without a Wi-Fi network, it will not be able to transfer the recordings to the cloud, and you won’t be able to access its features via the mobile app.
So, if you are facing any issue with the network connectivity of your Ring doorbell, you have come to the right place! Here, we will discuss how to connect the Ring device to a new Wi-Fi network, its features, and much more. Let’s start.
How to Connect Ring Doorbell to Wi-Fi Network?
This is a step-by-step guide to changing the Wi-Fi network on your Ring doorbell.
There are many different models of Ring doorbells, and there may be a couple of steps that are different for each of them, but the crux of it is the same. The right way to change the Ring doorbell’s Wi-Fi network is as follows:
Step 1 – Unmount Your Ring Doorbell
Dig out the screwdriver that came with the Ring doorbell bundle and unscrew the doorbell to unmount it from the mounting bracket.
Once the screws are loose enough, push the device upward and release it from its holding position on the door.
Step 2 – Open the Ring App
The Ring app is where you can configure all the doorbell settings. Open the app and click on the three horizontal lines in the upper left corner of the screen. Once a menu appears, click on “Devices.”
Step 3 – Select the Ring Video Doorbell
If you have multiple Ring devices synced to your phone, choose the doorbell that you wish to connect to the Wi-Fi network. You will see another menu where you can select “Device Health.”
Step 4 – Change Wi-Fi Network
Here, you will see many options for the power, network, device details, and tools to configure the Ring Video Doorbell. Under Network, tap on “Change Wi-Fi Network.” A message will pop up asking you to be near the doorbell and have the Wi-Fi password handy. Click “Continue.”
Step 5 – Follow the Prompts
This step is different for certain models, but it is simple enough. Here, we will take an example from the Original Ring Doorbell.
A screen will appear, prompting you to “Press and release the orange button on the back of the Ring device.” In some models, you may have to take off the faceplate and press the button inside the doorbell. The button may be on the side of the doorbell too.
For different models, you can just follow the prompts as shown.
Once you press and release the button, the LED lights on the doorbell should start spinning. When they do, hit “Continue.”
Step 6 – Connect to the Wi-Fi Network
When the lights start spinning, a message will pop up on the screen asking whether you want to join the Wi-Fi network. Hit “Join,” and the app will start scanning the Wi-Fi networks in its range.
A list of all the available Wi-Fi networks will appear. Click on the “Wi-Fi Network Name” you want to connect the Ring doorbell to and enter the password. Tap “Continue” and let the doorbell connect to the Wi-Fi network. This might take a few moments, so be patient. When the setup is complete, the lights will turn blue on your doorbell.
After a few seconds, your doorbell will have internet connectivity! Remount it by pushing it into the mounting bracket and tightening the screws.
What to Do with Connection Errors in the Ring Doorbell?
Isn’t it irritating when your smart devices cannot connect to the Wi-Fi network, and you are unable to configure it without the internet?
If your Ring device is not connecting to the Wi-Fi, then there are some things that you can do to troubleshoot these issues. They are as follows:
Force Set Up the Ring Doorbell
This is the most common and efficient solution if you are having trouble connecting and setting up the Ring doorbell or there are issues with the internet connection. Follow these steps to reset the device:
- Find the setup button, which might be present on the front, back, or sides of your device. The button’s position can differ depending on the model of the doorbell.
- Press the button for 15 seconds and then release it.
- The device will reboot and enter setup mode automatically.
- You will have to set up the device again and then try reconnecting it to the Wi-Fi.
Poor Connection Between Ring Doorbell and the Wi-Fi Router
A simple speed test can find out if your internet connection is unstable.
- Open the Ring app and choose the device you want to configure, i.e., your Ring doorbell.
- Click on “Device Health.”
- Under the “Network” section, you will see “Signal Strength.”
You will see a number measured in decibels, which indicates the signal strength. If the number is high, then the signal is weak. If the number is close to zero, then the signal is strong.
You can also go for the “Connectivity Test” in “Device Health.” This test will monitor the signal speed. There could be 3 possible outcomes:
- Red light: Signal is weak with multiple factors affecting the connection.
- Yellow light: Weak signal with one or two factors interfering with the connection
- Green light: Signal strength is optimal.
If the signal strength is weak, consider relocating your doorbell or investing in a Wi-Fi repeater that will extend its connection range.
Choose the Right Bandwidth and Channels
2.4GHz and 5GHz are the two frequencies on which Wi-Fi routers function. Some routers have dual-frequency as well. The 5GHz has a faster internet speed but has less range than the 2.4GHz.
All the Ring doorbells are compatible with 2.4GHz bandwidth Wi-Fi networks. And only the Ring doorbell 3, 3 plus, elite, and Ring doorbell pro are compatible with 5GHz.
Ring doorbells only function on Wi-Fi channels 1-11 and not on 12-13. You can change the channels manually with the help of the user manual. So, ensure that your Ring doorbell is on the right bandwidth and channels for them to have a proper internet connection.
Poor Internet Connection on Your Phone
If the Ring app says they are having trouble connecting to the Ring doorbell, this may be the reason.
If your phone is not connected to a strong network, then the Ring app will not be able to load the live camera footage. You can test your internet connection with a speed test online as well.
What are the Indicators of Setup Errors for the Ring Doorbell?
When you encounter an error during the setup process, you will see one of the following 4 patterns of lights flashing on the Ring doorbell. Read on to know what they mean:
Right Side Flashing
This means that the Ring device can’t connect to your Wi-Fi. This may be due to the weak signal, which can be solved with a Wi-Fi extender. You can also solve this issue by resetting the device and starting the setup process again.
Left Side Flashing
This means nothing is wrong with the Ring Doorbell but with the Wi-Fi router. You can rectify this by restarting your router. Then, try connecting other smart devices to it and see if they work properly.
Top Side Flashing
This means that the Wi-Fi network password you entered is not correct.
Set a new Wi-Fi network password if you have forgotten it, and repeat the setup process once you have the right password.
Lights are Not Flashing At All
This means that the issue could be anything. Start by repeating the setup process. If it still does not work, reset the Wi-Fi router and check if the signal strength is optimal. Also, double-check if your password is correct.
People Also Ask
This article covers most of the information on how to change the Ring doorbell’s Wi-Fi. These are some additional questions that are frequently asked about the Ring Doorbells:
1. What are the Features of the Ring Doorbell With Wi-Fi?
You need a strong connection to utilize the Ring doorbell to its maximum potential. Without an internet connection, it will function as a regular doorbell. But with Wi-Fi, you can access the following features:
- Push notifications on your phone.
- Configure doorbell settings through the Ring app.
- Record live footage and store it on the cloud.
- Viewing the live doorbell feed
2. Why is Your Doorbell Not Connecting to the Internet?
The reason could be anything from a weak Wi-Fi signal to a faulty device. Scroll upward to see what the most common issues are and their solutions. Some of the other reasons could be that the doorbell is running low on power.
If your device is hardwired, check if the wires have come loose. And make sure that the battery is not discharged.
This article explains how to change Wi-Fi on the Ring doorbell in your house. If you see errors in setting up the Ring doorbell Wi-Fi network or it is not connecting to the internet, then you must know how to resolve these problems.
We have discussed all the methods to troubleshoot any network connectivity issues you may face with Ring doorbells. But, if these methods do not resolve your problem, your best bet would be to reach out to the 24/7 Ring Tech Support.